Reference

What You Agree To When You Use uc777

These terms set out the rules that govern your account with us — how it's opened, how your wallet operates through JazzCash, Easypaisa or Raast, and what we each owe the other.

Applies to all account holdersCovers JazzCash, Easypaisa & Raast wallet useSubject to local law and eligible regionsUpdated terms take effect on publicationContact support with any question
uc777 What You Agree To When You Use uc777
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a question about your account, wallet balance or a transaction linked to JazzCash, Easypaisa or Raast, contact our support team directly. We aim to respond to account and terms queries as promptly as our queue allows. Use the channel that suits you — live chat is the fastest path for wallet questions.

Team online

Live Chat

Open the chat icon from any page in your account. This is the fastest way to raise a terms or wallet question directly with our team.

Email Support

Send your query with your account reference to our support address. We handle terms clarification, transaction disputes and account access questions by email.

Account Help Centre

Your account dashboard includes a help section where you can log a formal query, track its status and upload any documents we request for verification.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We hold your account data only as long as your account remains active or as required by the verification obligations we carry. Once an account is closed and any outstanding balance is settled, we retain only what applicable regulations require us to keep. You have the right to request a copy of the data we hold about you — submit that request through the Account Help Centre in your dashboard.

Identity Verification

Before any withdrawal is processed, we confirm your identity against the details on file. This step protects your wallet from unauthorised access and is non-negotiable under our terms.

Data Retention Policy

Your personal data is kept only while your account is open and for the period our obligations require after closure. We do not sell account data to third parties.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No marketing cookies are placed without your acceptance at first visit.

Requesting Changes

To update your registered mobile number, linked JazzCash or Easypaisa account, or email address, raise a request through live chat with your account verification documents ready.

Common Questions About Our Terms and Account Rules

These are the questions we hear most often about how our terms work in practice — covering your account, your wallet and what happens when something needs to change.

Yes. Every deposit routed through JazzCash, Easypaisa or Raast falls under these terms from the moment the transfer clears in your account wallet. Your payment app's own terms also apply separately.

We publish updated terms at this URL and note the revision date. Continuing to use your account after publication counts as acceptance. We aim to give reasonable notice for significant changes.

Contact support via live chat or email with your account reference. Any wallet balance that has cleared verification will be returned to your nominated JazzCash, Easypaisa or Raast account before closure completes.

We hold your registration details, transaction records and identity documents while your account is active and for the retention period our obligations require. You can request a copy through the Account Help Centre.

Access depends on local law and is available only where permitted in your region. We recommend you check your local regulations before opening an account. We do not make legal determinations on your behalf.

Raise the dispute directly with our support team first, before contacting your bank. We investigate using our transaction logs and aim to provide a response with the evidence we hold on file.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.